Payment Policy

Effective Date: April 29, 2025

At Lucktopic, we aim to provide a smooth and secure payment experience for our customers. By using our website and purchasing products from us, you agree to comply with the following payment terms and conditions. Please read the information carefully to understand our payment practices.

1. Accepted Payment Methods
We accept a variety of payment methods for your convenience, including:

  • Credit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • Debit Cards: Debit cards with the Visa or MasterCard logo.
  • Bank Transfers: For larger transactions or bulk orders, we accept direct bank transfers. Details will be provided at checkout.
  • PayPal: PayPal is also available as a secure online payment method for customers who prefer it.

We do not accept cash on delivery or checks at this time.

2. Payment Authorization
By submitting an order and completing the payment process, you authorize Lucktopic to charge the payment method you have provided for the full amount of your order, including taxes and shipping fees. All payments are processed securely via our trusted payment gateways.

3. Currency
All prices on our website are displayed in the selected currency at checkout. The currency will be specified before finalizing your order. You will be charged in the selected currency based on the current exchange rate or the rate set by your payment provider.

4. Payment Security
We take the security of your payment details seriously. All transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology. Lucktopic uses trusted third-party payment processors to handle all financial transactions, ensuring the protection of your personal and payment information.

5. Order Processing and Payment Confirmation
After you submit your payment, we will send you an order confirmation email. If the payment is successfully processed, your order will be fulfilled, and you will receive a shipment confirmation email with tracking details. If there is any issue with your payment (such as insufficient funds or payment authorization failure), we will notify you immediately and request an alternative payment method.

6. Delayed Payments or Failed Transactions
In the event of a failed transaction or delayed payment, Lucktopic reserves the right to cancel the order. If there are any discrepancies in payment, we may ask you to provide an alternate payment method or resolve the issue before processing the order.

7. Taxes and Additional Fees
All applicable taxes and fees will be calculated and added to the total cost of your order during checkout. These charges depend on the shipping address, local tax regulations, and the products you are purchasing. You are responsible for any customs duties or taxes that may apply to international shipments.

8. Refunds
Refunds will be issued to the original payment method once your return has been processed according to our Refund and Returns Policy. Refund processing times may vary depending on your payment provider, but typically it takes 5-7 business days for the refund to appear in your account.

9. Payment Disputes
If you have any questions or disputes regarding charges on your payment method, please contact our customer service team at info@lucktopic.xyz as soon as possible. We will work with you to resolve any payment-related issues promptly.

10. Changes to Payment Policy
Lucktopic reserves the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page, along with an updated effective date. By continuing to use our services and making purchases after the changes are implemented, you agree to the updated Payment Policy.

11. Contact Us
If you have any questions regarding payment methods, billing, or any other payment-related concerns, feel free to contact us at:

Lucktopic
Email: info@lucktopic.xyz
Phone: (84-8) 38 593 024
Website: https://lucktopic.xyz