Terms and Conditions
Effective Date: February 19, 2025
Welcome to Lucktopic! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms and Conditions carefully before using our website or making any purchases. These terms apply to all users, visitors, and customers who access or use the website, and they form a legally binding agreement between you and Lucktopic.
1. General Information
These Terms and Conditions govern your use of the Lucktopic website and services, including any purchases made through our website. By using or browsing our website, placing an order, or otherwise engaging with Lucktopic, you acknowledge that you have read, understood, and agree to abide by these terms. If you do not agree with these Terms and Conditions, you must not use our website or make any purchases from us.
2. Account Registration and Security
To place an order on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. Additionally, you are responsible for all activities under your account. If you suspect any unauthorized use of your account, you must immediately notify us at info@lucktopic.xyz. Lucktopic is not responsible for any loss or damage caused by unauthorized access to your account.
3. Product Information and Availability
We strive to provide accurate and up-to-date product descriptions, pricing, and availability. However, there may be occasional discrepancies in product details or prices due to human or technical errors. In the event of such discrepancies, we reserve the right to correct the information, cancel or modify an order, and provide you with a refund if necessary. We cannot guarantee that every product listed on the website will be available at all times.
4. Orders and Acceptance
By placing an order on our website, you are offering to purchase the items in your cart in accordance with these Terms and Conditions. All orders are subject to our acceptance. After submitting your order, you will receive an order confirmation email. Please note that an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to: the unavailability of products, errors in pricing or product information, or issues with the payment method.
5. Pricing and Payment
All prices listed on the website are in the designated currency and are subject to change without prior notice. Taxes, shipping, and handling charges will be added to your total order cost at checkout. We accept payment via major credit and debit cards, and other payment methods as specified on our website. Payment must be made in full before any products are shipped. If we are unable to process your payment, your order will not be fulfilled.
6. Shipping and Delivery
We offer shipping to various locations, and shipping costs are calculated at checkout based on your delivery address. Delivery times vary depending on the shipping method selected and the destination. Please note that while we make every effort to ensure prompt delivery, we are not responsible for any delays caused by third-party carriers or unforeseen circumstances. If your delivery is delayed, we will notify you and provide an estimated delivery date.
7. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a return and refund policy as outlined on our website. Please refer to our Refund and Returns Policy for more information about eligibility, timelines, and conditions for returns. If your product is defective or damaged, please contact us immediately for assistance.
8. Intellectual Property
All content on the Lucktopic website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Lucktopic or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written consent from Lucktopic.
9. Prohibited Uses
You may not use our website for any unlawful or prohibited activities. This includes, but is not limited to:
- Violating any applicable laws, regulations, or third-party rights.
- Attempting to gain unauthorized access to our website or systems.
- Interfering with or disrupting the operation of our website or services.
- Using our website for fraudulent purposes or to impersonate others.
10. Limitation of Liability
Lucktopic will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, including any loss of profits or business interruption. Our liability, if any, will be limited to the amount paid for the products purchased through the website, excluding shipping and handling costs.
11. Privacy Policy
Our Privacy Policy governs how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy. Please review our Privacy Policy for more details on how we handle your personal data.
12. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content of these external sites. Lucktopic is not responsible for the content, privacy practices, or actions of third-party websites.
13. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Vietnam. Any disputes arising from the use of our website or services will be resolved through negotiation, and if necessary, through binding arbitration in accordance with the laws of Vietnam.
14. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after such changes, you agree to the modified terms.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
Lucktopic
Email: info@lucktopic.xyz
Phone: (84-8) 38 593 024
Website: https://lucktopic.xyz